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UK Halloween Shop
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About Us Oct31.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Oct 31 .co .uk
Unit 3 Clare Terrace, Black Bourton Rd, Carterton Oxfordshire OX18 3ES
Phone: 01993 842469 or 01993 700469
Email: info@oct31.co.uk
Making A Purchase Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout & Pay' and you will be asked for a few details that we need to be able to complete the order.

We accept most major credit card and debit payment. We do NOT accept American Express

We accept Visa and Mastercard, Switch, Maestro , Electron and Business Debit. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Please also note some images may slightly vary from the actual product due to our suppliers changing a particular items colour or slightly changing a products design, on these occasions we will endeavor to send you the closest product to that shown.
Shipping And Handling STANDARD DELIVERY £3.99
Orders are sent using Royal Mail 1st class post and most normally arrive within 2-3 days from dispatch (however this service is not guaranteed and could take upto 10 days in some areas), Larger orders are sent using standard parcel delivery and are usually received within 3 working days, and a signature will be required.

We will e-mail you when your order has been dispatched.



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URGENT DELIVERIES £8.50
For a more urgent delivery service we can provide URGENT DELIVERY which will cost £8.50 for UK orders. We aim to dispatch urgent orders as soon as possible and will use a guaranteed FAST delivery service (normally 1 day AFTER dispatch) and ensure your order is tracked throughout, a signature will be required on delivery, or your parcel can be collected from your local Royal Mail sorting office or post office.

We will e-mail you when your order has been dispatched.Most parcel, once sent will arrive the next day.


NON UK MAINLAND (over2 KG) min £20.00
We use Parcelforce for this service and includes the following postcodes :
BT, IM, FK, TR21-TR22 , TD, HS1-9, IV, KA27-28, KW1-3, KW5-17, PA20-49, PA60-78, PH, PO30-41, PL, SY7-25, & ZE,
Postcodes GY & JE are treated as international orders.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added.
Credit Card Security They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively our Contact details:
Oct 31 .co .uk
Unit 3 Clare Terrace, Black Bourton Rd, Carterton Oxfordshire OX18 3ES
Phone: 01993 842469 or 01993 700469
Email: info@oct31.co.uk
Privacy Policy Oct31.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
(Please note : Due to hygiene purposes we do not accept returns for items such as masks, wigs and hats)

We will refund you (excluding postage) , no questions asked ! Read On ......

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm . You have the right to cancel within 7 days of receiving your order. You must contact OCT31.co.uk by e-mail within the 7 day period. If you cancel after your order has been sent we will refund any item [excluding postage & packaging paid by OCT31] that is unused or unworn and is in its original packaging. It is the responsibility of the purchaser to arrange and pay for the return of the cancelled order, using Royal Mail registered post. If you cancel before your order is dispatched we will refund the entire cost of your order including the P&P.

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